25 Jobs in Orleans, LA
Hotel Henrietta is Hiring a Front desk agent Near Orleans, LA
Job Summary : The Front Desk position is a vital member of the hotel team, overseeing guest arrivals and departures and generally being an excellent ambassador of the hotel.
The front desk agent must have a firm grasp on what is happening in all parts of the hotel and be able to direct guests and answer questions.
The front desk agent should also be knowledgeable of local attractions and be able to assist with navigation and questions about the city.
The following description is not exhaustive, and we hope to see the role expand to include additional responsibilities within the hotel.
Core Tasks and Key Responsibilities
HOSPITALITY : Cultivate a thriving culture of authentic hospitality for all stakeholders that support our business objectives and growth
- Create a welcoming and hospitable environment for guests.
- Greet every guest at the front desk in a friendly and service oriented manner
- Stay apprised of daily hotel guest check ins and recognize and welcome as XXPs.
- Recognize, welcome, and build rapport with hotel guests.
- Communicate with management team regarding any guest issues or concerns
- Multi-task and demonstrate athleticism when finding the yes for all guests within reason
OPERATIONAL DUTIES :
- Train to use hotel systems (StayNTouch, SiteMinder, Resy) to manage arrivals, processing payment as needed, and updating guest information and statuses
- Properly answer guest inquiries with regards to hours of operation and special events information, along with basic operational information, menus, and reservations.
- Act as a liaison between the guest, management, service staff, kitchen, and hotel staff, and communicate accordingly.
- Assist with In Room Dining Orders
- Work with efficiency and a sense of urgency while remaining composed. Multi-task with grace and poise.
- Arrive on time and floor-ready for scheduled shifts while following dress code guidelines and standards.
- Clock in and out for each scheduled shift and shift break.
If you're interested in the position and feel this job is right for you, please respond to this posting with your resume or reach out to our Rooms Division and Front Desk Manager, Brock Wilson, directly at
Last updated : 2024-04-29
Job Summary
Full Time
$27k-36k (estimate)
03/14/2024
07/30/2024
The job skills required for Front desk agent include Sense Of Urgency, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk agent positions, which can be used as a reference in future career path planning. As a Front desk agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk agent. You can explore the career advancement for a Front desk agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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